You don't need to diagnose it yourself. Call, describe what happened, and we'll tell you what to do next. Smile Center Dentistry reserves same-day capacity specifically for dental emergencies.
A voicemail doesn't fix a knocked-out tooth. A live person who can triage does. A real person answering the phone at the worst moment matters more than most people realize until they need it.
A trained staff member answers and asks the right questions to determine if you need to come in immediately. This saves patients an unnecessary trip when a situation can safely wait until morning.
We hold open slots every single day specifically for urgent walk-ins and emergency calls, not as a rare exception. We plan for emergencies every single day, not just when it's convenient for us.
Digital X-rays, re-implantation kits, and temporary restoration materials are stocked and ready, not ordered after you arrive. Nothing gets delayed waiting on a supply order when minutes actually matter.
No emergency-rate surprise billing — we quote before treatment, the same as any scheduled visit. We think pricing transparency matters most exactly when patients are least prepared to negotiate.
Here's what typically brings Rochester Institute of Technology patients through our doors on an urgent basis.
Rinse it gently, keep it moist, and get here fast; we'll assess whether re-implantation is viable. We'll walk you through what to do with the tooth while you're still on the way.
From a hairline crack to a tooth broken at the gumline, we assess the damage and stabilize it same-day. Temporary restoration is often possible the same visit, with a permanent fix scheduled after.
Facial swelling combined with tooth pain often signals infection that needs same-day drainage and antibiotics. We'll tell you clearly if this needs emergency-room-level care instead of a dental visit.
Pain that's sharp, throbbing, or keeps you up at night usually points to something that needs same-day attention, not a wait-and-see approach. Pain management starts the moment you're in the chair.
A missing filling or crown exposes the tooth to sensitivity and further damage — we can often place a temporary same day. We schedule the permanent replacement once the emergency is stabilized.
We check for jaw fracture signs alongside any tooth trauma, referring out immediately if something looks beyond a dental scope. We're honest when a case needs an ER or oral surgeon instead of a dental chair.
Our staff asks a few quick questions to gauge severity before telling you what to do next.
If it's not urgent enough for today, we'll still get you in fast, usually within a day or two.
Digital X-rays and a hands-on exam pinpoint the problem the moment you arrive.
You leave with pain addressed and a clear plan, not just a temporary patch and no explanation.
"Called in a panic after my son's tooth got knocked out. They stayed calm and walked us through everything on the phone."
"Swelling in my jaw scared me, but they got me in same-day and it turned out to be treatable without an ER trip."
"Cracked a molar on a popcorn kernel of all things — temporary fix same day, permanent crown a week later."
"Called about a lost filling and they had a temporary in place within two hours."
"Called at 7am panicking and they had someone at the desk immediately, not a machine."
Most emergencies are seen the same day if you call before mid-afternoon. Calling early in the day gives you the best shot at same-day treatment.
Don't scrub it. Keep it moist and get to us fast; time affects whether re-implantation works. We'll walk you through it step by step on the phone while you're en route.
An abscess can become dangerous if ignored, so we treat swelling with pain as a priority case. Don't wait to see if it goes away on its own — infection rarely resolves without treatment.
No — pricing is quoted upfront during phone triage, the same transparent approach as any scheduled visit. We think charging more for urgency is exactly the wrong time to surprise a patient with cost.
We triage after-hours calls the same way, just with a slightly different response window depending on severity. After-hours doesn't mean unavailable; it just means a different response path depending on urgency.
For facial trauma, uncontrolled bleeding, or difficulty breathing/swallowing, go to the ER first — otherwise, call us and we'll advise. When in doubt, call us first — we can help you decide quickly which direction to go.
Smile Center Dentistry's emergency line covers Rochester Institute of Technology and the surrounding Rochester Institute of Technology, NY communities, with same-day capacity reserved daily. Response times stay short because we don't overbook our emergency capacity across too wide an area.
Same-day slots are reserved for exactly this. Call and we'll get you in.
Call +1-866-227-2801